At SharqLabel, your satisfaction matters to us. If something isn’t right, we’re here to help with easy returns, exchanges, and refunds based on eligibility.
01
You received a damaged product
You received an incorrect item
Size issues (only if the request is genuine and the product is unused)
Item must be unused, unworn, and in original condition
All tags and packaging should be intact
Return request must be raised within 5 days of delivery
02
Share your order number
Provide clear photos of the product
Our team will review and arrange a return pickup where applicable
03
We offer exchanges for size issues (subject to availability). If the required size is not available, you may choose a refund or store credit.
04
Prepaid orders: Refund will be processed to the original payment method within 5–7 business days after quality check
COD orders: Refund will be issued via bank transfer or store credit
Step 01
Raise a request by contacting support with your order ID
Step 02
Share product details and images for verification
Step 03
Our team reviews and arranges return pickup (if applicable)
Step 04
Item is inspected and exchange or refund is processed
Returns will not be accepted if the product is used, washed, or damaged by the customer
Requests raised after 5 days of delivery will not be accepted
Orders can be cancelled only before dispatch. Once shipped, cancellation is not possible
We reserve the right to decline returns that do not meet our policy criteria
For any assistance, contact us at info@sharqlabel.com
